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Volvo Group Jobs 2022 – Career Opportunity for Manager Jobs Dubai, UAE
Best Jobs in Volvo Group:- Volvo Group Careers site has published 2022-2023 Volvo Group Jobs notification for Manager Position. Candidates who have Bachelor’s Degree in Mechanical, Electrical or Technical Engineering qualification in any stream with required experience eligibility can apply online through Volvo Group Recruitment site. The location of this Manager Position is Dubai. Salary AED 28000.00-46000.00 Monthly approximately.
Volvo Group Job description related to this Manager Position like Job request number, Job Location, Educational background, required age, Salary and benefits provided in details below. You should check all details before apply.
Volvo Group Jobs Summary According to Volvo Group Careers Site
Hiring Organization/Agency :- Volvo Group
Profile Name :- Manager
Job Type :- Company Jobs in UAE
Salary :- AED 28000.00-46000.00 Monthly
Job Description
Manager, Service Market Middle East & CIS
Location: Dubai, United Arab Emirates
Job Field: Aftermarket,Volvo Buses
Contract: Regular
Posted On: 10 October 2022
Expires On: 24 October 2022
Job ID: 133583BR
About The Job:
Volvo Bus Middle East, Africa and CIS (MEAC) is a fast expanding area within Volvo Bus Corporation (VBC). It is responsible for both Buses sales and Service sales business, partnerships with Volvo’s own and private importers, key customers, body-build partners and progress of the total bus business in Middle East, Africa and Commonwealth of Independent States. With the development and rapid interest in electro-mobility in many new markets, we are forecasting growth in the coming years.
We are looking for a well-qualified individual to join us as Manager, Service Market Middle East & CIS.
The purpose of the role is:
- To lead Middle East and CIS (Commonwealth of Independent States) in the area of Parts sales, warranty, technical support and Competence management towards importers and customers to secure highest level of customer satisfaction.
- Overall responsibility of Middle East & CIS Market giving technical and service support to the dealers
- Ensure customer satisfaction of key bus operators through the delivery of prompt, customer-focused and high-quality solutions to customer’s technical issue to ensure uptime of their bus operations as well as supporting the service business in Middle East & CIS markets
- Work with and support the dealer network in all the required aspects of Business including on-line services, technical support, parts, warranty and training
Main Responsibilities
- Take overall responsibility for technical and service support for Middle East & CIS markets; manage and provide support/ solutions to key customers and dealers
- Drive parts sales to ensure year on year growth and improve penetration with customers
- Commercial development of service and parts offerings (Contracts, Telematics, etc), promote and market their use in the market, assist in tenders, monitor health of a profitable service portfolio
- Develop and enrich relations with dealers and suppliers in Middle East & CIS
- Support customer and dealers’ service / technical queries and operational issues
- Schedule regular service meetings with dealers and follow-up on technical and service issues
- Drive competence development of dealer – Skill assessment and Training as required
- Customer meets at regular intervals. Record, monitor, track actions to manage complaints.
- Warranty and service data analysis / Review warranty / goodwill budget
- Study Product quality issues. Report and support corrective action.
- Supplier co-ordination for field complaints as required. Follow market Quality concerns (MQRs).
- Manage and ensure completion of all released campaigns through dealers
- Monitor and ensure parts availability at required levels
- Regular reporting to MEAC and Volvo Bus Corporation head office as required (i.e. weekly and monthly reports like Quality and Warranty, Campaigns, Competitor activity, customer satisfaction surveys and others)
- Participation in MEAC and Volvo Bus Service Market meetings and activities
- Ensure MEAC Bus KPIs are monitored and maintained
- Work with dealer in preparation of Quarterly Business Review Meet (BRM)
- Dealer audits of Service parameters including infrastructure, process adherence, etc.
- Other duties as directed. Can be assigned to other markets of the Region as per business needs.
Critical Competencies and Experience required:
- 6 to 10 years of related technical / service experience preferably in Bus or commercial vehicle industry, having worked with Service, Parts, Training and Network development.
- Customer-focused, excellent client communications skills to work and build relationships with key customers, new dealers, business partners and internal team
- Strong problem solving / resolution skills supported by in-depth related technical knowledge; ability / willingness to develop technical knowledge
- Good understanding of the commercial vehicle industry, commercial service and parts market – Volvo products, competition and their products, customer requirements, market trends etc.
- Proven ability to collaborate and lead project teams, strong mentoring and coaching skills
- Excellent verbal and written communication skills in English. Knowledge of Arabic is an advantage.
- Exposure to different cultures in the MEAC region and ability to work in cross-functional, multi-cultural teams and adapt to different environments and audience
Qualifications:
- Bachelor’s Degree in Mechanical, Electrical or Technical Engineering or related qualifications
- Experience in working with technology and productivity tools including MS Office, Excel & PowerPoint
How to Apply For Volvo Group
- First of all go to the official website of Volvo Group.
- Then click on the option of Volvo Group Jobs.
- After then will get Volvo Group Jobs List 2022.
- You will be able to apply for yourself by clicking on suitable jobs.
- You can also click on the below Direct Link to Apply for this job post.
Apply Online For Volvo Group Jobs
Currently no any new job opening avaliable for UAE
Volvo Group Jobs 2022 – Career Opportunity for Director Jobs Dubai, UAE
Best Jobs in Volvo Group:- Volvo Group Careers site has published 2022-2023 Volvo Group Jobs notification for Director Position. Candidates who have Degree in Business, Engineering or related disciplines qualification in any stream with required experience eligibility can apply online through Volvo Group Recruitment site. The location of this Director Position is Dubai. Salary AED 14000.00-45000.00 Monthly approximately.
Volvo Group Job description related to this Director Position like Job request number, Job Location, Educational background, required age, Salary and benefits provided in details below. You should check all details before apply.
Volvo Group Jobs Summary According to Volvo Group Careers Site
Hiring Organization/Agency :- Volvo Group
Profile Name :- Director
Job Location :- Dubai, UAE
Job Type :- Company Jobs in UAE
Salary :- AED 14000.00-45000.00 Monthly
Job Description
Director, Service Market MEAC
Dubai, United Arab Emirates
Aftermarket
Volvo Buses
Regular
ID: 123229BR
Occasional Travel
- Identify new service market business potential and create an environment of co-operation between markets within the MEAC area.
- Ensure the most efficient use of service sales resources, programs and initiatives.
- Develop organization structure and staff competencies.
- Develop and launch the use of Volvo’s web based tools including the establishment of customer portal environments.
- Develop the Volvo bus parts business to ensure year on year growth including support for Volvo’s Bus dealer/ importer network and sales to major customers.
- Manage and promote penetration of service agreements in the MEAC region.
- Be responsible for tender and contract reviews across the MEAC region.
- Propose/ Evaluate and manage requests for Technical Goodwill and service campaigns.
- To manage and deliver the Release for Sales service market criteria for new markets or new products
- Coordinate reporting of all areas related to Commercial service sales in MEAC.
- This role is the primary contact for markets in relation to Quality Journal (QJ) items, Market Quality Reports (MQRs), outstanding Argus issues, technical investigations, etc.
- Set up targets, KPI’s and action plans for own and private dealers and ensure execution.
- Support Dealers and Importers with technical trainings and develop technical competence through the Bus Key Technician (BKT) initiative in the markets
- Network development and expansion to cater to existing and new products
Required Skills, Experience & Competencies
- At least 10 years of progressive service market experience (technical and commercial) at a management level, preferably from the automotive or heavy vehicle industry
- Customer-focused, strategic and forward-thinking
- Strategic planning competence, process-oriented with strong technical knowledge
- Excellent communication and presentation skills to inspire, influence and challenge
- Strong interpersonal skills to influence, build strong relationships and manage a complex network of internal and external stakeholders across geographies
- Proven ability to collaborate successfully within different cultures across a diverse geographical area.
- Understanding of private importer environment and business
- Fluency in written and spoken English; Knowledge of French and any other language is an added advantage.
- Willingness to flexible schedule and medium level of travel
Qualifications:
- Degree in Business, Engineering or related disciplines
- Experience working with productivity tools including MS Office, Excel & PowerPoint
Location: Dubai, United Arab Emirates
Diversity is important for us at Volvo Buses, we therefore strongly encourage women to apply.
For further information, please contact: Don Lee, HR, Volvo Buses
www.volvogroup.com/career.The transportation industry is transforming at a higher pace than ever before. Very much driven by electromobility, connectivity and digitalization, new business models and opportunities to create value for our customers and society are evolving. If you think this sounds exciting and want to be part of a company committed to take a leading position in this transformation, we have an opportunity for you!Volvo Buses is one of the world’s leading bus manufacturers, with a strong focus on driving prosperity through transport solutions. The product range includes complete transport solutions, city buses, intercity buses and tourist coaches, as well as services in financing, vehicle servicing, diagnostics, productivity and traffic information. Volvo Buses is part of Volvo Group, one of the world’s leading manufacturers of trucks, buses and construction equipment as well as drive systems for marine and industrial applications.
Apply
The journey begins! An email confirmation will be sent as soon as you submit your application. After this, it is still possible to update your personal profile by login in to your account. The hiring team will review your application together with the hiring manager. Shortlisted candidates will be contacted with information about the following steps.
How to Apply For Volvo Group
- First of all go to the official website of Volvo Group.
- Then click on the option of Volvo Group Jobs.
- After then will get Volvo Group Jobs List 2022.
- You will be able to apply for yourself by clicking on suitable jobs.
- You can also click on the below Direct Link to Apply for this job post.
About Volvo Group
The Volvo Group drives prosperity through transport solutions, offering trucks, buses, construction equipment, power solutions for marine and industrial applications, financing and services that increase our customers’ uptime and productivity. Founded in 1927, the Volvo Group is committed to shaping the future landscape of sustainable transport and infrastructure solutions. Countless career opportunities are offered across the group’s leading brands and entities that share a culture of Trust, Passion, High Performance, Change and Customer Success.
www.volvogroup.com/career.
The transportation industry is transforming at a higher pace than ever before. Very much driven by electromobility, connectivity and digitalization, new business models and opportunities to create value for our customers and society are evolving. If you think this sounds exciting and want to be part of a company committed to take a leading position in this transformation, we have an opportunity for you!
Volvo Buses is one of the world’s leading bus manufacturers, with a strong focus on driving prosperity through transport solutions. The product range includes complete transport solutions, city buses, intercity buses and tourist coaches, as well as services in financing, vehicle servicing, diagnostics, productivity and traffic information. Volvo Buses is part of Volvo Group, one of the world’s leading manufacturers of trucks, buses and construction equipment as well as drive systems for marine and industrial applications.