Qatar Airways Jobs 2022 – Apply Online For Account Manager Jobs in Dubai,UAE

About the role

We are recruiting for an Account Manager based in Dubai, UAE.

This role is responsible for delivering the revenue budget for the prescribed portfolio of accounts. Gain maximum value for the airline by negotiating Commercial Agreements between the two parties. Engages in joint sales and marketing activity to grow the level and quality of QR revenue sold through these partners and driving efficiencies in the distribution processes.

Role Accountabilities:

• Contributes to the formulation and implementation of QR sales strategy to maximize short- and long-term revenue opportunities, reduce cost of sale and generate channel shift.
• Introductions of PLB’s where appropriate.
• Reviews QR sales data with account portfolio to drive revenue and seek tactical opportunities.
• Submit monthly sales call plans and weekly sales reports and update the trade and corporate houses about QR’s products and services.
• Provide management with any market intelligence on the strengths, weaknesses, threats and opportunities of QR, events and recommend desired changes, with proper justification.
• Responsible for acquiring sales leads and increasing awareness of QR product. Distribute timetables, giveaways and other QR marketing items.
• Increase visibility of QR by displaying QR marketing materials and ensuring maximum publicity through media coverage, in coordination with SM and H.O. Marketing Department.
• Advising on forthcoming product developments and discussing special promotions.
• Plan selling activities for the assigned areas to ensure optimum revenues for QR.
• Lead discussions on PLBs with accounts
• Recommends pricing requests from Corporates/Trade and is responsible for individual budgets.
• Effectively manage accounts and key customers and effectively plan sales calls, submit sales call plans, and sales reports, as required. Update the trade and corporate houses about QR’s products and services
• Research and report other airline schedules/practices/ fares, events and other potential QR concerns and recommend corrective action.
• Perform other department duties related to his/her position as directed by the Head of the Department.
• Representing the organization at trade exhibitions, and events.
• Develops and maintain good relations with the Travel Trade, Corporates, Government, embassies and Commercial Houses.
• Maintaining and developing relationships with existing customers via meetings, telephone calls and emails; visiting potential customers to prospect for new business.

Be part of an extraordinary story

Your skills. Your imagination. Your ambition. Here, there are no boundaries to your potential and the impact you can make.  You’ll find infinite opportunities to grow and work on the biggest, most rewarding challenges that will build your skills and experience. You have the chance to be a part of our future, and build the life you want while being part of an international community.

Our best is here and still to come. To us, impossible is only a challenge. Join us as we dare to achieve what’s never been done before.

Together, everything is possible

Qualifications

To be successful in this role you will need.

• Bachelor’s Degree or Equivalent with Minimum 2 years of job-related experience
• Professional experience in a multi-cultural environment with a rich mix of supply partners preferably in an Airline industry is essential.
• PC knowledge of Word/Power Point/Excel
• Experience of working in a pressurized environment which is target driven.
• Knowledge of GDS system, ticketing, and selling experience

About the role

We are recruiting for an Airport Services Duty Officer based in Dubai, United Arab Emirates.

In this role, you will supervise and control flight-handling activities such as flight editing, check-in, transfers and boarding, in order to ensure a high service standard. You will achieve optimum customer satisfaction and on-time department of flights. You will also have overall control of the shift as a direct representative of the Airport Services Manager. You will also ensure punctuality and safety of all Qatar Airways operations.

Specific accountabilities include:

• Ensuring that passenger and aircraft handling practices conform to the safety and security standards
• Ensuring that all QR aircraft handling standards are met on a shift basis
• Managing and controlling manpower on the shift, in order to optimize utilization and to maintain staff morale and discipline
• Ensuring proper allocation of manpower and resources in the airport operations
• Completing checks to ensure adequate standards are maintained
• Resolving customer problems and complaints while on duty and working with all departments including Customer
• Relations to provide resolutions for complaint handling
• Facilitating ramp handling activities in liaison with GHA, Caterers, Fueling, Maintenance, Cargo, and Crew to expedite departure

Be part of an extraordinary story

Your skills. Your imagination. Your ambition. Here, there are no boundaries to your potential and the impact you can make.  You’ll find infinite opportunities to grow and work on the biggest, most rewarding challenges that will build your skills and experience. You have the chance to be a part of our future, and build the life you want while being part of an international community.

Our best is here and still to come. To us, impossible is only a challenge. Join us as we dare to achieve what’s never been done before.

Together, everything is possible

Qualifications

The successful candidate will have the following qualifications and skills:

• Relevant College or University qualification
• Minimum 4 years of relevant experience in an airline or reputed Ground Handling Operations at supervisory level.
• Excellent communication skills with fluency in English language.
• Knowledge of Weight and Balance, Ramp handling and Dangerous Goods Regulations
• Able to perform duties under pressure whilst maintaining the highest levels of customer service standards.
• Good understanding of conditions of carriage, International Civil Aviation Safety and Security procedures
• Experience in areas such as Passenger Services, Baggage Services, Ground Operations, Dangerous Goods Regulations and ramp handling
• High level of computer literacy
• Excellent customer focus and service delivery.