RESPONSIBILITIES:

  • Collaborates with manager to develop and implement territory POA and key account plans
  • Evaluates progress versus plan monthly and agrees to course corrections with manager
  • Contributes to Cluster/Territory Teams and proactively collaborates (Medical Affairs/Key Account Manager, etc.) to agree on key account plan objectives/responsibilities
  • Engages with peers and District Manager and cross-functional teams to improve product knowledge
  • Demonstrates an understanding of industry and healthcare trends, of how retail practices, clinics and hospitals operate
  • Follows through on customer commitments and requests in a timely fashion
  • Reports customer activity in the CRM system and ensures customer profiles are kept up-to-date
  • Demonstrates an understanding of Amgen Performance 4 selling platform to satisfy customer and Amgen needs
  • Operates within the agreed expense budget aligned with POA priorities
  • Seeks advises and assistance to organize activities in a timely fashion and follow-up with customers
  • Continuously develops and improves product knowledge, communication and selling skills through self-learning and active participation in agreed training programs. Drives own development

AUTHORITY:

  • The definition of Accounts and DMGs
  • Development of Account plans and implementation once approved
  • Implementation of expense budget
  • Price policy implementation plan

OUTPUT:

  • Action plans per Priority Account (developed with Sales Reps and DM)
  • Inclusion of products in KA Hospital Formularies without restrictions and with price conditions that reflect the value
  • High quality internal and external customer relationships
  • Periodic activity reports in covered area (net sales analysis, Price evaluation, discounts evolution, calls.)
  • developing solutions together to address customer needs and bring maximal value for all parties

QUALIFICATIONS:

  • Bachelor`s degree
  • Minimum 3 to 5 years of experience in the pharmaceutical industry in a sales-related job
  • Experience in MOH Endocrine, Bone and immunology
  • Understanding of Kuwait healthcare system and patient flow especially MOH
  • Experience with computer systems (CRM databases and MS Office)
  • Strong written and verbal communication
  • Fluency in local language, both in oral and written communication
  • Kuwait relevant local legal qualification (Transferrable residency and valid driving license) is a must

PREFERRED REQUIREMENTS

  • Bachelor`s degree in life science or (bio) medical sciences, Pharmacy is preferred
  • Knowledge of Customer Relation  Management principles
  • Exposure to interactions with various disciplines and organizational levels
  • Exposure to project management principles
  • Demonstrated resilience in complex environments
  • Demonstrated high learning agility

REQUIRED TRAINING

  • Product and market/PMC
  • Traineeship in therapeutic area
  • IT applications and CRM system
  • Values, culture, policies and business processes
  • Presentation  skills
  • POA/key account planning

Join Us

If you’re seeking a career where you can truly make a difference in the lives of others, a career where you can work at the absolute forefront of biotechnology with the top minds in the field, you’ll find it at Amgen.

Amgen, a biotechnology pioneer, discovers, develops and delivers innovative human therapeutics. Our medicines have helped millions of patients in the fight against cancer, kidney disease, rheumatoid arthritis and other serious illnesses.

As an organization dedicated to improving the quality of life for people around the world, Amgen fosters an inclusive environment of diverse, ethical, committed and highly accomplished people who respect each other but compete intensely to win. Together, we live the Amgen values as we continue advancing science to serve patients.